Lots of persons who start using their 1st web hosting account, or change companies, often have questions with regards to how specific tasks are performed or encounter problems when setting up different things such as emails, website settings, and so on. This is the reason why, lots of companies have compiled documentation with popular questions and issues in order to help their customers get info quickly and seamlessly. As a result, the help desk staff members can focus on real problems that certain customers may be experiencing, as the solution for the minor things will already be available online and customers will be able to fix them without touching base with the tech support team. Having thorough documentation is truly important, especially for new customers without any prior experience, as the web hosting service involves a huge number of functions and many individuals can get puzzled about what to do. A good information repository can both help you accomplish the procedures that you wish and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages feature a detailed knowledge base where you can find info about all the complications that you could possibly encounter and their resolutions. You can become aware of how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are accurate, but you are unable to send emails, for instance. We have tried our utmost to be as thorough as possible and to encompass all the available options in order to help you save time and energy and to supply you with different solutions for every single problem. The knowledge base comprises educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you would like to check the whole archive of articles, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a detailed knowledge base for all our present and future customers, so if you order a semi-dedicated server package through our company, you’ll be able to find any info that you are searching for at any moment. We have a large number of informational help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are only two examples. Our how-to guides will help you accomplish anything you like – extract an archive file, import a database, redirect a domain, and so on. Besides, we also have troubleshooting instructions, which will allow you to find out what spurs a given problem and the likely solutions for it. If you’re unable to send emails or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and recover the problem immediately. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.