Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section built into your Online Control Panel features a collection of help articles and frequently asked questions. Aimed towards fixing any common problem that you may come across, they are written by our support team of trained technicians.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that visually show how to settle a common issue connected to your Linux cloud hosting account. You will find the videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer service with a sixty–minute ticket response time guarantee. A group of accomplished technical support engineers will be available to you to reply to all the questions that you could possibly have. During non–peak periods, a reply will be offered within just 20 minutes.