Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all our Linux cloud hosting packages, which means each individual help inquiry you send is going to be responded to in less than one hour maximum. Our support team members are taught to very fast take care of any issue and to supply you with reasonable information on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our team of technicians will undoubtedly be on the web for you 24x7x365 to reply to all of your queries and to address any problem you will have. You also can submit a support ticket from the AfricaHost Online Control Panel or drop a message anytime. Additionally, on working days, you could ring us or work with the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your sites within the Control Panel, you’ll be able to always click on the Help button and track down your issue in the list of posts that will came up. We have also turned most of the articles and reviews into educational videos. The collection of videos will show up if you click on the Videos press button present in the top right angle.